Improving agility, adaptability, alignment, accessibility, and affordability in nanostore supply chains
Escamilla Gonzalez Aragon,Rafael Fransoo,Jan C. Tang,Christopher S.
Escamilla Gonzalez Aragon,Rafael
Fransoo,Jan C.
Tang,Christopher S.
Abstract
In developing economies, nanostores (i.e., small independent neighborhood stores) in urban and rural areas face different infrastructural, operational, and financial challenges. How can urban nanostores compete with supermarket chains as they enter the market? How can rural nanostores provide more services at affordable prices to sustain their operations? By developing innovative business models enabled by new technologies such as smartphones, mobile payments, and solar panels, we show how urban nanostores can increase the capabilities of agility, adaptability, and alignment in their supply chain to compete, and how rural nanostores can change their operations to improve accessibility (in terms of products/services) and affordability (in terms of price). In addition, we describe some emerging research opportunities for further consideration.
Description
Date
2021-03
Journal Title
Journal ISSN
Volume Title
Publisher
Research Projects
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Journal Issue
Keywords
AAA supply chains, developing economies, innovations, nanostores, retail, SDG 11 - Sustainable Cities and Communities, SDG 9 - Industry, Innovation, and Infrastructure, SDG 8 - Decent Work and Economic Growth, SDG 7 - Affordable and Clean Energy
Citation
Escamilla Gonzalez Aragon, R, Fransoo, J C & Tang, C S 2021, 'Improving agility, adaptability, alignment, accessibility, and affordability in nanostore supply chains', Production and Operations Management, vol. 30, no. 3, pp. 676-688. https://doi.org/10.1111/poms.13309
License
info:eu-repo/semantics/openAccess