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Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour: An observational study

Embregts,P.J.C.M.
; 
Zijlmans,L.
; 
Gerits,L.
; 
Bosman,A.M.T.
Abstract
Background: The aim of this study was to evaluate the effects of a training program focusing on improvement of emotional intelligence (EI) and support staffs’ awareness of their behaviour towards people with an intellectual disability based on interactional patterns. The support provided regarding the needs for autonomy, relatedness, and competence was observed in line with self-determination theory (SDT). Method: A pre-test–post-test control group design (N = 29) was used, with 17 support staff participating in the experimental group. For both groups, video recordings of interactions between staff and clients were analysed with an SDT-observation system. Results: The results showed that a training program focusing on EI and interactional patterns positively affected the support provided by staff with regard to clients’ needs for autonomy, relatedness, and competence. Conclusions: As most EI studies focus on insights and understanding of oneself, this study is an important first step in focusing on staff behaviour during daily interactions.
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Zie ook: J Intellect Dev Disabil. 2013 Dec;38(4):356-64. doi: 10.3109/13668250.2013.826787. Evaluating staff training: taking account of interactions between staff and clients with intellectual disability and challenging behaviour. van Oorsouw WM1, Embregts PJ, Bosman AM.
Date
2019
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Tilburg University Research Output Collection
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ADOLESCENTS, BURNOUT, EMOTIONAL INTELLIGENCE, IMPACT, INTRINSIC MOTIVATION, Intellectual disability, SELF-DETERMINATION THEORY, SERVICES, STRESS, SUPPORT STAFF, WORKING, observational study, self-determination theory, staff training
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Embregts, P J C M, Zijlmans, L, Gerits, L & Bosman, A M T 2019, 'Evaluating a staff training program on the interaction between staff and people with intellectual disability and challenging behaviour : An observational study', Journal of Intellectual and Developmental Disability, vol. 44, no. 2, pp. 131-138. https://doi.org/10.3109/13668250.2017.1350839
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https://hdl.handle.net/20.500.14602/66953
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