Banning unsolicited store flyers: Does helping the environment hurt retailing?
Guyt,Jonne van Lin,Arjen Keller,K.O.
Guyt,Jonne
van Lin,Arjen
Keller,K.O.
Abstract
Retailers often use store flyers to communicate the availability, price, and promotions of their products. Many households inspect store flyers for promotions, and the majority still prefer to receive store flyers in print. Yet, many are said to throw out store flyers unread, creating excessive waste that is environmentally damaging because of the excess use of paper, ink, and logistics. Legislation to reduce the distribution and waste associated with unsolicited store flyers has been proposed, but if and how much such a cut in distribution would affect households' grocery shopping behavior remain unclear. This paper investigates a recent policy change by seven Dutch municipalities that implemented a ban on unsolicited store flyers by moving from an opt-out policy to an opt-in policy at some point between 2018 and 2020. Using household scanner data, the authors assess changes in shopping behavior along nine comprehensive dimensions relevant to retailers, brand manufacturers, and policymakers using a stacked, synthetic difference-indifferences approach. Although store flyer distribution decreased by 50% under the new policy, the drastic change did not substantially affect grocery shopping behavior. These findings are robust to different time windows and modeling approaches.
Description
Date
2025-09
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Volume Title
Publisher
Research Projects
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Keywords
retailing, store flyer, natural experiment, advertising, responsible retailing, feature promotions
Citation
Guyt, J, van Lin, A & Keller, K O 2025, 'Banning unsolicited store flyers: Does helping the environment hurt retailing?', Marketing Science, vol. 44, no. 5, pp. 1104-1124. https://doi.org/10.1287/mksc.2023.0020