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The nomological net of perceived service quality

Roest,H.C.A.
; 
Pieters,R.
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Pagination: 16
Date
1997
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Tilburg University Research Output Collection
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NOMOLOGI.PDF
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Roest, H C A & Pieters, R 1997, 'The nomological net of perceived service quality', International Journal of Service Industry Management, vol. 8, no. 4, pp. 336-351.
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https://hdl.handle.net/20.500.14602/32272
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