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The governance of gig platform organizations in developing countries
Ciulli,F. Saka-Helmhout,A.
Ciulli,F.
Saka-Helmhout,A.
Abstract
A fundamental endeavor for a gig platform organization is the governance of its user network, on which value creation and capture critically depend. Despite the global emergence of gig platform organizations, there is little understanding of the local context in which governance decisions are made. To address this, we explore the role of institutional voids in on-demand platform governance in developing countries. By studying ride-hailing platform organizations in sub-Saharan Africa, we conceptualize enabling and coercive governance modes and uncover distinct patterns within to address institutional voids. We discuss the theoretical implications for platform governance research in developing countries.
Description
Date
2024
Journal Title
Journal ISSN
Volume Title
Publisher
Research Projects
Organizational Units
Journal Issue
Keywords
Developing countries, Gig platform organizations, Institutional voids, Platform governance, Ride-hailing platforms
Citation
Ciulli, F & Saka-Helmhout, A 2024, 'The governance of gig platform organizations in developing countries', Long Range Planning, vol. 57, no. 1, 102394. https://doi.org/10.1016/j.lrp.2023.102394