Impact pathways: putting workers front and center in addressing workforce shortages in intellectual disability care
Peters,Vincent Frielink,Noud van Leest,Carry Heerkens,Luciënne Embregts,Petri
Peters,Vincent
Frielink,Noud
van Leest,Carry
Heerkens,Luciënne
Embregts,Petri
Abstract
Purpose Addressing workforce shortages in operations and supply chain management (OSCM) necessitates adaptive measures by both individuals and organizations, with a pivotal role played by Human Resources (HR). This impact pathway delves into how healthcare organizations can effectively manage workforce shortages, informed by HR practices. Through an in-depth understanding of healthcare organizations, the authors pinpoint challenges and concerns linked to workforce shortages. Pathways are proposed to stimulate future OSCM research and collaboration, leveraging innovative and creative methods from the HR field. Design/methodology/approach Data was collected from various representatives from healthcare organizations to explore how healthcare organizations for people with intellectual disabilities address the challenges stemming from contemporary workforce shortages. Findings Three pathways were outlined to address workforce shortages in healthcare supply chains, utilizing intellectual disability care as a representative example. These pathways comprise optimizing the potential of the current workforce, illustrating innovative HR practices for enhancing their performance, and proposing strategies for retaining these valuable workers. Originality/value Despite its potential, the HR domain remains relatively underdeveloped within OSCM research. The authors show how HR practices can potentially mitigate impending workforce shortages. While utilizing intellectual disability care as a representative example, this paper proposes that the impact pathways identified can be extended to various other healthcare settings.
Description
Publisher Copyright: © 2024, Vincent Peters, Noud Frielink, Carry van Leest, Luciënne Heerkens and Petri Embregts.
Date
2024-08-09
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Research Projects
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Keywords
Workforce shortage, Healthcare, Retention, Intellectual disability care
Citation
Peters, V, Frielink, N, van Leest, C, Heerkens, L & Embregts, P 2024, 'Impact pathways: putting workers front and center in addressing workforce shortages in intellectual disability care', International Journal of Operations & Production Management, vol. 44, no. 13, pp. 251-262. https://doi.org/10.1108/IJOPM-02-2024-0086