The redesign of a warranty distribution network with recovery processes
Ashayeri,J. Ma,N. Sotirov,R.
Ashayeri,J.
Ma,N.
Sotirov,R.
Abstract
A warranty distribution network provides aftersales warranty services to customers and resembles a closed-loop supply chain network with specific challenges for reverse flows management like recovery, repair, and reflow of refurbished products. We present here a nonlinear and nonconvex mixed integer programming model for the design of the warranty distribution network of a semiconductor company which is operated by an outsourced third party logistics service provider. The application of the model to the real-life case provides an improved distribution network flow and rearranged warehouse and recovery locations, and resulted in weekly cost savings of 3.4% for the considered item.
Description
Date
2015-05
Journal Title
Journal ISSN
Volume Title
Publisher
Research Projects
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Journal Issue
Keywords
Warranty distribution network, supply chain, Nonlinear mixed integer programming, SDG 9 - Industry, Innovation, and Infrastructure
Citation
Ashayeri, J, Ma, N & Sotirov, R 2015, 'The redesign of a warranty distribution network with recovery processes', Transportation Research Part E-Logistics and Transportation Review, vol. 77, pp. 184-197. https://doi.org/10.1016/j.tre.2015.02.017