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The effect of strengths-based performance appraisal on perceived supervisor support and the motivation to improve performance

van Woerkom,Marianne
Kroon,Brigitte
Abstract
Strengths-based performance appraisal focuses on identifying, appreciating, and developing employee’s qualities in line with the company goals. Based on self-determination theory (SDT), we hypothesized that strengths-based performance appraisals will bring about a stronger motivation to improve (MTI) performance, by making subordinates feel supported by their supervisor and thereby fulfill their need for relatedness. Moreover, we hypothesized that strengths-based performance appraisal will reduce the threat to the relationship between supervisor and subordinate when the performance rating is relatively low. To investigate our hypotheses, we distributed a questionnaire to employees working for a large Dutch consultancy firm right after their yearly appraisal (N = 422) and linked the questionnaire data to their official performance ratings. Conditional process analysis indicated that strengths-based performance appraisal had a positive effect on perceived supervisor support (PSS), and in turn on MTI performance. Furthermore, the effect of strengths-based performance appraisal was particularly strong, when the performance rating was relatively low. Our findings may inspire future research into strengths-based performance appraisal as a relational approach to employee development.
Description
The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
Date
2020
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Research Projects
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Keywords
BIAS, COMMON STEREOTYPES, FEEDBACK, INTERVENTION, MEDIATION, PERSONAL GROWTH, POSITIVE AFFECT, RATINGS, SELF-DETERMINATION THEORY, SOCIAL-CONTEXT, motivation, perceived supervisor support, performance appraisal, performance rating, strengths
Citation
van Woerkom, M & Kroon, B 2020, 'The effect of strengths-based performance appraisal on perceived supervisor support and the motivation to improve performance', Frontiers in Psychology, vol. 11, 1883. https://doi.org/10.3389/fpsyg.2020.01883
License
info:eu-repo/semantics/openAccess
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