Evaluating platforms for community sense making:: Using the case of the Kenyan Elections
Nespeca,Vittorio Meesters,Kenny Comes,Tina
Nespeca,Vittorio
Meesters,Kenny
Comes,Tina
Abstract
The profusion of information technology has created new possibilities for local communities to self-organize and respond to disruptive events. Along with the opportunities, there is also a series of challenges that need to be addressed in order to improve societal resilience. One of these challenges is to make sense of the continuous stream of information to create a coherent understanding and improve coordination. The research presented in this paper focuses on the socio-technical requirements of IT platforms that support sensemaking and coordination. Using a comprehensive evaluation exercise based on real data from the 2017 Kenyan elections, we examine the development, workflows and use of this shared situational awareness in a group decision making process. In this manner, we identify requirements for resilience platforms and identify further research directions.
Description
Date
2018
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Publisher
ISCRAM
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Keywords
SDG 16 - Peace, Justice and Strong Institutions
Citation
Nespeca, V, Meesters, K & Comes, T 2018, Evaluating platforms for community sense making: Using the case of the Kenyan Elections. in Proceedings of the 15th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2018). ISCRAM, Rochester, pp. 924-934.