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Creating integral value for stakeholders in closed loop supply chains

Schenkel,Maren
; 
Krikke,Harold
; 
Caniƫls,Marjolein CJ
; 
van der Laan,Erwin
Abstract
This paper contributes to the existing literature by researching integral value creation in closed loop supply chains (CLSCs). We distinguish between multiple types of business value, strategic success factors, and multiple groups of stakeholders that affect and are affected by CLSC activities. To gain empirical evidence, we collect and analyze in-depth data of four case studies in business to business markets in high capital goods. Our findings show that CLSC activities create opportunities and reduce risks for the focal company and their primary and secondary stakeholders. Strategic success factors such as product design, customer services, and CLSC business models modify CLSC processes and, hence, increase value. Intra-and inter organizational information sharing and stakeholder relationships strengthen value creation by influencing the strategic success factors. We conclude with the formulation of propositions.
Description
Special Issue of best papers of the 23rd Annual IPSERA Conference 2014: Purchasing and Supply Management in difficult times: The sky is the limit
Date
2015-09
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Tilburg University Research Output Collection
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Keywords
Closed loop supply chains, SDG 9 - Industry, Innovation, and Infrastructure
Citation
Schenkel, M, Krikke, H, Caniƫls, M CJ & van der Laan, E 2015, 'Creating integral value for stakeholders in closed loop supply chains', Journal of Purchasing and Supply Management, vol. 21, no. 3, pp. 155-166. https://doi.org/10.1016/j.pursup.2015.04.003
URI
https://hdl.handle.net/20.500.14602/64779
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