Co-Designing with a Social Robot Facilitator: Effects of Robot Mood Expression on Human Group Dynamics
de Rooij,Alwin van den Broek,Simone Bouw,Michelle de Wit,Jan
de Rooij,Alwin
van den Broek,Simone
Bouw,Michelle
de Wit,Jan
Abstract
Social robots can be designed to support the facilitation of co-design sessions. Facilitators regulate group dynamics to promote effective collaboration among stakeholders. Group dynamics are sensitive to mood expressions: Positive mood expressions by the facilitator promote cooperation in the group, whereas negative expressions promote conflict. However, whether mood expressions by a social robot facilitator also influence human group dynamics is an open scientific and practical question. To learn more, an experiment (N = 98) was conducted where small groups engaged in a co-design session led by a social robot facilitator. The robot displayed positive, neutral, or negative mood expressions throughout the session. The results showed that positive robot expressions, compared to neutral or negative expressions, increased perceived robot valence. Perceived robot valence increased cooperation and decreased conflict in the human groups. These findings contribute novel insight into how social robots can be used to innovate how co-design is facilitated.
Description
Publisher Copyright: © 2023 Owner/Author.
Date
2023-12-04
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Research Projects
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Keywords
affective computing, co-design, facilitation, group dynamics, human-agent interaction, mood, social robotics
Citation
de Rooij, A, van den Broek, S, Bouw, M & de Wit, J 2023, 'Co-Designing with a Social Robot Facilitator: Effects of Robot Mood Expression on Human Group Dynamics', Paper presented at International Conference on Human-Agent Interaction, Gothenburg, Sweden, 4/12/23 - 7/12/23 pp. 22-29. https://doi.org/10.1145/3623809.3623820
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info:eu-repo/semantics/openAccess